5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/18/2022
Customer Review
I spoke with Angela and Angelica and they went above and beyond. Kimo is always wonderful as well! I also had contact wi...
I spoke with Angela and Angelica and they went above and beyond. Kimo is always wonderful as well! I also had contact with a repair woman helping out from San Jose, unfortunately I can't remember her name but she was a delight to speak with.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/11/2022
Customer Review
The apartment complex is always kept clean and I enjoy the atmosphere.
The apartment complex is always kept clean and I enjoy the atmosphere.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/19/2021
Customer Review
Kimo always does such a thorough and excellent job. He always has such a good attitude and is a delight to speak with. T...
Kimo always does such a thorough and excellent job. He always has such a good attitude and is a delight to speak with. Thank you!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/26/2021
Customer Review
Kimo does an amazing job very friendly and responsive we are very happy and grateful
Kimo does an amazing job very friendly and responsive we are very happy and grateful
By: Homaira A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/26/2021
Customer Review
Limo is always amazing. Kind and professional.
Limo is always amazing. Kind and professional.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/20/2021
Customer Review
The service is Always EXCELLENT!!!!! Kimo is the BEST!
The service is Always EXCELLENT!!!!! Kimo is the BEST!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/8/2021
Customer Review
Kimo is wonderful and very professional
Kimo is wonderful and very professional
By: Homaira A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/18/2021
Customer Review
Its a very quiet community. Everyone is nice. Walking distance of the Gateway Shopping,, Bus to BART Connection, parks a...
Its a very quiet community. Everyone is nice. Walking distance of the Gateway Shopping,, Bus to BART Connection, parks and recreation, and the beautiful downtown area.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/14/2021
Customer Review
Kimo is just awesome great friendly service and timely manner and professional
Kimo is just awesome great friendly service and timely manner and professional
By: Homaira A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/2/2021
Customer Review
Kimo does a great job! So respectful
Kimo does a great job! So respectful
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/19/2021
Customer Review
Our experience since moving to the Kensington community has been fantastic. Highly recommend the community to anyone loo...
Our experience since moving to the Kensington community has been fantastic. Highly recommend the community to anyone looking to live in Pleasanton.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/6/2020
Customer Review
I have been a resident at the Kensington for almost 8 years and have been very satisfied with the entire staff here. The...
I have been a resident at the Kensington for almost 8 years and have been very satisfied with the entire staff here. There hasn't been a member of the staff that wasn't very helpful, thoughtful and kind.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/9/2020
Customer Review
I love my community. The Kensington is always clean and landscaping manicured.
Maintenance is friendly, very knowledgeab...
I love my community. The Kensington is always clean and landscaping manicured.
Maintenance is friendly, very knowledgeable about his work, quick and efficient.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/14/2020
Customer Review
I have always been extremely happy with our Kensington community, office staff and maintenance they are very kind and he...
I have always been extremely happy with our Kensington community, office staff and maintenance they are very kind and helpful.
Thank you for all your services we appreciate each individual:)
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By: Homaira A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/9/2020
Customer Review
All around excellent service!
All around excellent service!
By: Brian W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/27/2020
Customer Review
My whole experience of moving into this property has been nothing short of excellent!
The property could not be better ...
My whole experience of moving into this property has been nothing short of excellent!
The property could not be better located, and the apartment and appliances are top notch.
The staff have made the overall move experience painless, and have been extremely helpful and welcoming.
I would definitely recommend this property as an excellent place to live!
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By: Grant W.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/26/2020
Customer Review
The best team, best place and we all feel like home! Thank you
The best team, best place and we all feel like home! Thank you
By: Natalia V.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/18/2020
Customer Review
The location of the community is in great proximity to so much: grocery, Main St, great park and easy Hwy access. Very h...
The location of the community is in great proximity to so much: grocery, Main St, great park and easy Hwy access. Very happy to be here!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/10/2020
Customer Review
Management and maintenance staff are wonderful. Very efficient and supportive.
Management and maintenance staff are wonderful. Very efficient and supportive.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/30/2020
Customer Review
On a very hot day the one thing you want working at home is your AC. Unfortunately our stop working day before yesterday...
On a very hot day the one thing you want working at home is your AC. Unfortunately our stop working day before yesterday. Within 1 hour of calling in this was looked in and fixed. Thank you so much.
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By: Payal M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/24/2020
Customer Review
The viewing and rental process during this difficult was amazing!~! The ladies were very accommodating and the move in w...
The viewing and rental process during this difficult was amazing!~! The ladies were very accommodating and the move in was easy peasy
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By: Dawn B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/6/2020
Customer Review
We are thrilled beyond belief that we found The Kensington. Our apartment is beautiful and spacious, the view is magnifi...
We are thrilled beyond belief that we found The Kensington. Our apartment is beautiful and spacious, the view is magnificent and management is by far the best Ive ever worked with. We look forward to calling this our home for a long time!
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By: Jillian B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/25/2020
Customer Review
I was welcomed to the Kensington during a horrible time during COVID-19 pandemic, yet Courtinie made my experience very ...
I was welcomed to the Kensington during a horrible time during COVID-19 pandemic, yet Courtinie made my experience very pleasant by accommodating me with a virtual tour of the apartment and then allowing me to do a self guided tour on my own and answering all my questions and returned all of my calls. So far Im loving my new place. The community is very quiet.
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By: Sherry B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/6/2020
Customer Review
Our experience at The Kensington has been excellent. The community is centrally located close to freeways and walking di...
Our experience at The Kensington has been excellent. The community is centrally located close to freeways and walking distance from grocery/pharmacy/gas station and other basic shopping. Amenities are very nice, and apartment layouts and finishes are modern. The common areas are kept clean and up-to-date on maintenance. The best part is the people though--our experience with office and maintenance staff has been exceptional, starting from the first time we came to see the property to now having lived here for almost a year. Kelly, Courtinie, and Rigo are very friendly, professional, and attentive to the needs of the renters. They create a family environment and are always willing to go above and beyond for the satisfaction of the tenants.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/3/2020
Customer Review
Ive lived in Pleasanton for the last 15 years in 5 different properties and I have to say The Kensington is my favorite ...
Ive lived in Pleasanton for the last 15 years in 5 different properties and I have to say The Kensington is my favorite place of all a place I can call home!!!
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By: Kimokeo M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/31/2020
Customer Review
Very good and professional maintenance services !
Very good and professional maintenance services !
By: Sharron T.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/27/2020
Customer Review
Friendly management team!
Friendly management team!
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/27/2020
Customer Review
My highest praise is always to the team at the Kensington: Kelly, Courtinie, and Kimo. They show their excellence and co...
My highest praise is always to the team at the Kensington: Kelly, Courtinie, and Kimo. They show their excellence and commitments in providing the proper care and daily needs of the residents. Without their constant care and attention, we wouldn't enjoy our residency here as much.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/24/2020
Customer Review
The Kensington felt like home from the first time I walked into the leasing office. We love the very clean, peaceful, an...
The Kensington felt like home from the first time I walked into the leasing office. We love the very clean, peaceful, and landscaped community. I specifically love our view of the beautiful Wild Rose Park and the flowers that accompany our back entry steps. I always say it feels like we live in a cottage vs. an apartment. There are a variety of floor plan options and the parking is easy and convenient. The proximity to the highway, grocery stores, gas stations, and restaurants is wonderful. The community events that they arrange are warm, inviting, and a really special touch for the residents. My children are still talking about the hot chocolate and tree decorating last year! Kelly and Courtinie are always very responsive and have been an integral part of making this feel like a true community and not just another "apartment complex". Their teamwork doesn't go unnoticed and they are doing a fantastic job at keeping the community informed during emergency situations such as the PG&E power outages and now the COVID19 pandemic. I remember the staff had given each resident a large glow stick when were were anticipating a power outage in our area. While we weren't affected, we still have it kept safe for an emergency! I give Kelly, Courtinie, and Kimo (and Rigo) 10 stars! We truly enjoy our home here at The Kensington and hope to stay here for years to come.
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By: Teisha D.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/17/2020
Customer Review
All of the staff at Kensington are professional, friendly, courteous and helpful in any situation.
All of the staff at Kensington are professional, friendly, courteous and helpful in any situation.
By: Julie M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/17/2020
Customer Review
The Kensington is a beautiful community that is well maintained with very helpful management and staff.
The Kensington is a beautiful community that is well maintained with very helpful management and staff.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/7/2020
Customer Review
I have enjoyed all of experiences here especially with the current and past personnel who have been very helpful and kin...
I have enjoyed all of experiences here especially with the current and past personnel who have been very helpful and kind for the past 6 years that I've lived here.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/7/2020
Customer Review
The maintenance gentleman, was very nice,he explained what he had to do in orde4 for my door to work properly. And discu...
The maintenance gentleman, was very nice,he explained what he had to do in orde4 for my door to work properly. And discussed it with me, all that it took in time no more then 15 min. He was very clean & efficient. He is recommended by me to do any maintenance work great. I like his manners, leaves you with the card that his work is done. Very sweet man.Thank you again.
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By: Dianna A.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/26/2020
Customer Review
Great customer service
Great customer service
By: Andrea S.
Source: Kingsley